I first noticed it at Mandalay Bay, where I went for a light breakfast to a restaurant called Citizens. I had a cup of coffee, a yogurt parfait, and a small orange juice box—for $25. When I checked out of the W, I learned that a single Keurig coffee in the room was nearly $10. But the clear winner was Caesar’s last night. In my room were two small (8oz) bottles of Fiji water, and I drank one. It was $15.90 for that privilege.
I could go on... the $50 “resort fee,” the $30 taxi ride to the airport (three miles), the $25 order of French fries, the $75 “fee” if I had used the mini-bar refrigerator to “store your own.” It’s a long list. But why?
There are a number of reasons:
- The ongoing construction boom has driven costs sky-high. Labor shortages and union leverage have pushed construction costs well above $1,000 per square foot.
- The steady rise in tourism from 2008–2019 gave operators extraordinary pricing power—and they’ve continued using (and perhaps abusing) it.
- Financing needs have grown, and the cost of that capital has risen, too.
- And, simply, because they could.
The hotels don’t bother defending these practices. In fact, it’s been difficult for journalists to get a comment when questioned. But that may be about to change.